What information do we collect?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Like many websites, we use “cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?" section below for information about cookies and how we use them. We will not sell, rent or share this information in a way different from what is disclosed in this statement unless you consent.
Do we use “cookies"?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. If you set your browser to reject cookies, the site will not be able to recognize your cart, your account, or any personalization. However, you can still place orders over the telephone by contacting customer service.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
- If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties" does not include Pacific Mountain Farms. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the “My Account" section. To opt-out please send an email to firstname.lastname@example.org requesting to unsubscribe. Please include your name and email address that you wish to have us remove. Please note that due to email production schedules you may receive any emails already in production.
This site may contain links to other Web sites. Pacific Mountain Farms is not responsible for the privacy practices or the content of such sites.
Our site uses an order form for you to request information, products and services. We collect your contact information, including, but not limited to, addresses, email addresses, phone numbers, and financial information. Collected information is used for the benefit of Pacific Mountain Farms to send information to customers about orders or about our company. This information is also used for billing and to contact you when necessary.
Changes in Information
You may view or change your information at any time by going to My Account from the home page at www.pacificmountainfarms.com.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. This Web site takes every precaution to protect our users’ information. When you send sensitive information (such as your credit card number) to us via our order form, that information is encrypted and protected with SSL, the current industry standard encryption protocol. When you are on such an SSL protected page, a picture of a closed lock appears at the bottom or top of some Web browsers. At other times this lock appears open. Another way to tell if you are on a secure page is to look at the address or URL of the page. (Look in the address box or right click on the page and select “Properties".) These secure SSL encrypted pages have URLs that start with https:// instead of http://. If you have any questions about security at our Web site, send an email to email@example.com.
We may disclose personal information when required by law or in the good faith belief that such action is necessary in order to conform to the edicts of the law, or to comply with a legal process served on our Web site.
Changes to our policy
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
Terms and Conditions
Please also visit our Terms and Conditions section.